MINIMUM ORDER $500 OR MICRO BONG STARTING AT $150!!!
NEW RULE!!!! MINIMUM CUSTOM ORDER $500!!! (With the exception of micro "World's smallest" bongs that start at $150.) We apologize for this high number but we are not currently staffed to handle the demand of constant requests for small custom orders.
If you are looking for that special one of a kind HIGH END piece of blown glass, we might be able to help! (If you are willing to wait an average of 8-12 weeks and spend a minimum of $500. With the exception of micro bongs that start at $150.)
PLEASE EMAIL email@example.com for info and to order! Please review and answer the questions listed below in order for us to start work on your price quote.
We may be willing to make exceptions but CUSTOM ORDERS START AT $500.00. We are currently experiencing very high demand for custom glass and will be only offering higher end custom orders for the time being.
Designing and giving price quotes for custom pipes does take some time, so please be patient. There is only one person checking and responding to emails and only one blower to price your design. The process to get a quote and place your order may take a week or two or more. Having that special, one of a kind, custom glass piece designed and blown for you will be worth the wait!
Owner/artist Dylan Kelley has been blowing glass for 13 years, he can make pretty much anything you can think of out of borosilicate (Pyrex) glass. He can make your favorite cartoon characters, put your name or a special date in the glass, a specific theme ECT... Please spend the time to figure out exactly what you’d like made before contacting us. You can also give basic details or a price range and Dylan can make you something unique.
Feel free to browse the hundreds of photos on the DBK Glass Creations Facebook page for inspiration. Another great website for glass pipe ideas is www.glasspipes.org. When you've figured out what exactly you want please make a sketch, list, print out or email us photos. We can then give you a price quote, write up an order slip and take your payment.
If you have a simplistic or easily explained idea you can get an immediate price quote. The more complicated or unique ideas will have to be shown to our blower for an estimate (which should only take a few days). If you would like to sit down with Dylan and brain storm and have him draw up your idea you can make an appointment and pay a small consultation fee. When you place your order you will get an estimate with a price range and the lower cost will be due. The remaining balance (if any) will be due when you pick up your glass. For example if your price range estimate is $570-$590 then $570 will be due upfront. Custom glass orders will not be started until payment is received.You should also be aware there is a chance you will owe more than the initial estimate. You will be paying for the actual materials used and labor. Out of state custom orders are currently a minimum of $500. If you are local please come in store or contact us for info on pieces under $500.
If you have a very specific idea in mind you must give as many details as possible AND supply a drawing, diagram or photos. The details of your piece will be given and written on a custom order intake sheet. As long as we follow the instructions written down and agreed upon we WILL NOT GIVE REFUNDS. If we make a mistake or do not follow instructions on intake form we will remake your piece or give you store credit.
The waiting period for custom blown glass work is generally 8-12 weeksbut may be LONGER depending on the request. If we have to special order colors, glass or other supplies the wait could be much longer.
Please do not call us or come in just to check on your custom order unless your contact info has changed or it has been the full 8-12 weeks waiting period without word from us. We will contact you when it is ready. The best way to contact us if you have changes to make or questions is by email. You should receive a response email in 1-5 days. Our email address is firstname.lastname@example.org or email@example.com. There is a huge demand for custom glass work and we appreciate your patience in waiting your turn. Custom orders and repairs will be completed in the order in which they came in. Rush orders may or may not be available for additional cost depending on scheduling.
Thank you so much for your interest and patience!
If you are contacting us for a custom order PLEASE TAKE THE TIME TO ANSWER THESE QUESTIONS! Copy and paste these question and give us the info we need to work on getting you a price quote. THANK YOU!
What we need from YOU in order to give you a price quote on a custom blown glass piece!
1 do you have a design you want a quote on no matter the price or do you want to stick to a budget?
2 what type of budget are you working with? (Remember the minimum order is $500)
3 what size?
4 what style of glass (inside out, frit, solid color, line work, realistic figurine ect) if you don't know what those terms are you can look at our facebook pics or google or ask us)
5 any special features?
6 attach photos of any logos or characters
7 attach a detailed sketch unless your concept is SUPER simple or you want to give a price range and have the blower make you something creative
8 where are you located? Is it close to a large city or do you live in a rural area?
9 do you have a time frame in mind?
10 water pipe, oil pipe or dry pipe?
Here is some info on the custom order process for you to review.....
When you've figured out exactly what you want please FOLLOW INSTRUCTIONS and answer the 10 questions to give us the info we need to price your idea. We can then give you a price quote. We will not price ideas without answers to all of the questions. Please email ALL answers and photos in ONE email for easier access for us to get you a quote and refer to during the ordering process.
PAYMENT IS DUE UPFRONT ON ALL CUSTOM ORDERS! When you place your order you will get an estimate, sometimes with a price range and the lower cost will be due. (If you are not given a range then that amount given is due.) The remaining balance (if any) will be due when you pick up or we ship your glass. For example if your price range estimate is $570-$590 then $570 will be due upfront. Custom glass orders will not be started until payment is received. We take payments either over the phone with credit cards or with a pay pal invoice via email in which you can pay securely online with either by credit, debit, bank account transfer or a pay pal account. You can also mail a money order but your order will not be started or put in line to be started until payment clears. You should also be aware there is always a chance you will owe more than the initial estimate. We will let you know beforehand if the chance is higher than usual and how much additional could be due. You will be paying for the actual materials used and labor, some pieces are harder to give precise quotes on than others. Your piece will not be shipped until any additional balance if any is PAID in FULL.
Custom orders are a minimum of $500. But exceptions will be made for micro bongs, starting at $150.
You will be responsible for shipping and handling charges which will be given when your price quote is given generally. Please include if you live near a large city or in a rural area.
The details of your piece will be confirmed before your order is placed and written on a custom order intake sheet. As long as we follow the instructions written down and agreed upon we WILL NOT GIVE REFUNDS for any reason. If we do not follow instructions on the intake form we will remake your piece or give you store credit. The waiting period for custom blown glass work is on average about 6-12 weeks but can be longer depending on the request and the time the order is placed. If we have a huge waiting list or have to special order colors, glass or other supplies the wait could be much longer. Rush orders may or may not be available for additional cost depending on scheduling.